Homeworker.info – Privacy Policy

1. Introduction

Welcome to Homeworker.info. Your privacy is important to us. This Privacy Policy outlines how we collect, process, use, store, and protect your personal data in accordance with the Kenya Data Protection Act, 2019.

2. Definitions

• “You”: Any person using our platform, including househelps, employers, or site visitors.
• “We” / “Us” / “Our”: Homeworker.info, as the data controller.
• “Personal Data”: Information that identifies you, such as name, contact, ID, or location.
• “Processing”: Any action taken on personal data including collection, storage, modification, or deletion.
• “Data Subject”: The person whose personal data is being processed.
• “Data Controller”: Homeworker.info, which determines how and why data is processed.

3. Information We Collect

a) From Househelps:

• Full name, gender, age, contact, location, work experience, skills, optional photo, and ratings

b) From Employers:

• Full name, email, phone, job preferences, and reviews

c) Automatically Collected:

• Device data, IP address, session logs, browser info

4. Lawful Basis for Processing

We process your data based on:

• Your consent
• Fulfillment of a contract or application process
• Our legitimate interests (e.g., platform security)
• Legal obligations

5. How We Use Your Information

• Match househelps with employers
• Manage user accounts
• Platform improvements
• Legal compliance
• Prevent fraud and abuse

6. Data Sharing

We do not sell your personal data. We only share with:

• Service providers (under contract)
• Other users (as part of platform functionality)
• Law enforcement and regulators when legally required

7. Data Storage and Security

• Data stored on secure servers
• Use of encryption, access control, and backups
• Internal access restricted to authorized personnel only

8. International Data Transfers

If your data is transferred outside Kenya, we ensure protection via data agreements or transfers only to jurisdictions with adequate safeguards.

9. Your Rights

• Access or update your data
• Withdraw consent at any time
• Request data deletion
• Restrict or object to certain processing
• Complain to the Office of the Data Protection Commissioner (ODPC)

To exercise any rights, email us: support@homeworker.info

10. Cookies and Tracking

• We use cookies for session management and analytics
• You can disable cookies in your browser

11. Data Retention

Data is retained as long as necessary for service delivery or legal reasons. Inactive accounts may be purged after [Insert Period, e.g., 12 months].

12. Children’s Privacy

Our platform is not intended for individuals under 18. We do not knowingly collect information from minors.

13. Breach Notification

In case of a data breach, we will notify affected users and relevant authorities in accordance with Kenyan law.

14. Policy Updates

We may revise this policy at any time. All updates will be posted here and communicated where applicable.

15. Contact Us

For questions or concerns:

📧 Email: support@homeworker.info
📞 Phone: +254 725 788 400